false prophets

I thought I would break my silence to cop to being one of the many duped by Mike Daisey’s monologue, The Agony and the Ecstasy of Steve Jobs, excerpted in This American Life. In January, when the episode aired, I made a little bit of hay with it, which I now regret.

You can find the transcript of TAL‘s “Retraction” episode here. The audio is also up here.

From Ira Glass’ blog post about the retraction:

I have difficult news. We’ve learned that Mike Daisey’s story about Apple in China – which we broadcast in January – contained significant fabrications. We’re retracting the story because we can’t vouch for its truth. This is not a story we commissioned. It was an excerpt of Mike Daisey’s acclaimed one-man show “The Agony and the Ecstasy of Steve Jobs,” in which he talks about visiting a factory in China that makes iPhones and other Apple products.

The China correspondent for the public radio show Marketplace tracked down the interpreter that Daisey hired when he visited Shenzhen China. The interpreter disputed much of what Daisey has been saying on stage and on our show. On this week’s episode ofThis American Life, we will devote the entire hour to detailing the errors in “Mr. Daisey Goes to the Apple Factory.”

Daisey lied to me and to This American Life producer Brian Reed during the fact checking we did on the story, before it was broadcast. That doesn’t excuse the fact that we never should’ve put this on the air. In the end, this was our mistake.

James Fallowes, editor and China correspondant for The Atlantic, writes about his and other China reporters’ responses to the original story and the revelation of its fabrication:

When I heard Daisey’s Shenzhen riff on C-Span late last year, I wrote to a longtime friend who is also a friend and supporter of Daisey’s and had been trying to get us together. I said: This doesn’t sound right. I also said that I was bleakly amused by Daisey’s presenting the far-off exotic territory of “Shenzhen, China” as some super-secretive realm that he alone had thought to unveil. I pointed out that I had done a gigantic cover story and on-line slide show about this unknown land back in 2007, plus later in a book and a video series; that the Wall Street Journal had done hundreds of stories with Shenzhen datelines before and since; that there had been countless books, picture shows, news features, etc, about the Shenzhen phenomenon; that “Foxconn” was hardly an unknown enterprise; etc.

What I didn’t do was push the point any further. Evan Osnos very well explains one reason why many reporters (other than Schmitz) failed to do so: the suspicion that in a place as big, chaotic, contradictory, and surprising as today’s China, Daisey could indeed have come across circumstances others had not discovered, or had stopped noticing. I also made a perhaps-craven “life is too short” calculation: I would spend my time trying to explain the China story the way I could, rather than devoting the time to picking apart an account I thought was wrong.

I thought I would also add a few words about why I think this whole incident is so unfortunate:

Chinese manufacturing is a sector of the global economy that is closed off to the average American consumer, is located at the intersection of incredibly powerful interests, and is covered by media outlets that make claims that are difficult to evaluate.

There are so many barriers to finding firsthand or reliable information about factory conditions. There’s a vast amount of difference between Chinese manufacturing plants and American factory farms, which also have an interest in keeping their operating procedures hidden from public view. One is the fact that it’s a hidden part of the supply chain for products that we use every day. Members of Apple’s design team at all levels are more accessible and have a larger public profile than the CEOs of the contractors and subcontractors that execute those designs. Then there’s the sheer distance between the consumer and the factories where the products are made, not to mention the language and cultural barriers that separate consumers and workers. Even if we had some grasp of the geographic and cultural dynamics of manufacturing in China, these are still closed factories, bound by secrecy policies.

And this information is extremely important. Large corporations in America, large corporations in China, and the Chinese government itself all have a great interest in keeping this part of global manufacturing hidden and keeping attention off of working conditions in these factories (not to mention the opposing interests of other electronics makers, domestic labor unions, and trade protectionists). None of these groups has a reputation for transparency, or ethics in any sense that a human being would understand. Yet these groups also have a tremendous amount of power to spread misinformation and competing narratives, as well as having open access to all of the information in order to strategically leak information and half-truths. Which makes it even more important that we have reputable reporters on the ground that have the expertise to sift through these competing claims for us.

And these media reports are not conclusive. Even the New York Times report on conditions in the factories of Apple’s supply chain, perhaps the most detailed reportage on the issue, makes it clear that it’s very hard to get a clear picture of the whole manufacturing ecosystem. And, as other journalists have noticed, the report did not even touch on the manufacturers for other tech companies or the conditions in the mines that supply raw materials for the electronics. I had heard about many of the things that Mike Daisey mentioned in his monologue. But I had no way to evaluate those claims, no one who was willing to stand up and vouch for the story.

The most appealing aspect of Daisey’s monologue was the idea that an average consumer–just like you!–might go to one of these factories and witness the conditions we’ve been hearing so much conflicting information about. There’s a tremendous power in saying “I saw these things. I witnessed these events.” And so it is tragic, and ironic, that the lasting effect of all the attention that Mike Daisey was able to bring to Apple might end up as another competing narrative spun from another web of truth and lies.

 

 

update: apple

Quick update to the Mike Daisey/Foxconn/Apple story I wrote about last week: The New York Times has written a long article about conditions in the factory and about Apple’s efforts to reduce labor violations in their supply chain. Two things that I thought were particularly noteworthy:

First, I thought it was very interesting that the article chose as its central human figure one of the relatively high-paid, skilled workers in the plant. The fact that this worker had high wages and extra perks relative to most of the other workers in the plant highlights the failure to protect workers from hazardous conditions as well as the callous way that large manufacturers treat the lives of their workers.

Also deeply fascinating was this selection of reader comments on the article from Caixin, a Chinese business magazine that the Grey Lady partnered with to publish the article in China. Granted, these comments come from people that both have internet access and are on a business magazine side, but they show the same range of opinions on the labor abuses that you would find in the US, from

Even though Apple should be ethically condemned, the key point is: whether the working conditions inside the factories are supervised by law. This (supervision) is the duty of judicial officers and labor unions. Now everything is driven only by G.D.P., so which government official would dare supervise those companies? They (the governments) have long reduced themselves to the servant of the giant enterprises.

to 

 By the way, construction workers and farmers are also living a harsh life in China, shall we also boycott housing and grains?

The This American Life episode struggled with this ambivalence; it’s true that China’s mass manufacturing industry has raised more people out of poverty than any other endeavor/period in history, but its also true that this has come at a staggering human cost. The queasy discomfort that we feel at buying these products is also felt by the countries that sell them.

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EDIT: This American Life has retracted the episode after Mike Daisey was found to have fabricated some of the information he presented in the episode. Links to clarifying information and my take here.

If anybody didn’t catch last week’s episode of This American Life, “Mr. Daisey and the Factory,” you should listen to it right away. The episode is an hourlong excerpt of Mike Daisey’s one man show, The Agony and the Ecstacy of Steve Jobs, a timely monologue about Steve Jobs and the working conditions in the factories in China that make most of the world’s electronics, from iPhones to Xboxes.

One thing that I was thinking about while I was listening to the episode was what it means, in this day and age, to be a prophet. Because Mike Daisey sounds like a prophet. I think we have a confused concept of what a prophet is, because the word is so close to prophecy. Clearly, the word comes from what a prophet does, but I think there is a big difference between prophecy and the message that the prophet delivers. I was reminded of the passage from the 2nd book of Ezekiel, where God comissions Ezekiel to deliver a message to the Israelites:

And the spirit entered into me when he spake unto me, and set me upon my feet, that I heard him that spake unto me. And he said unto me, Son of man, I send thee to the children of Israel, to a rebellious nation that hath rebelled against me: they and their fathers have transgressed against me, [even] unto this very day. For [they are] impudent children and stiffhearted. I do send thee unto them; and thou shalt say unto them, Thus saith the Lord GOD. And they, whether they will hear, or whether they will forbear, (for they [are] a rebellious house,) yet shall they know that there hath been a prophet among them.

Our concept of prophecy has everything to do with visions of the future, reducing the prophet to a divine fortuneteller, but I think it’s clear that the role of this prophet has very little to do with warning about the future, and everything to do with recontextualizing today. Prophets are there as a destabilizing force; they demand that you consider the possibility that what you consider everyday life is actually the perpetration of a great evil. And because these prophets make us really look at the way that we live our lives–and because they see with long sight–it is in their nature to be hated by the power structure that feeds on the status quo, despised by the masses that have become used to the inertia that prevents change, and beloved by the generations that come after them.

I cannot say where Mike Daisey’s story leads, or what the end of the struggle that he is a part of is. Just as there have always been prophets, there have been false prophets, but I don’t think he’s a false prophet. I do know that I never would have sought out his monologue, or the information he uncovered if it hadn’t appeared on TAL. When his monologue first began attracting attention, I saw the title of the show, rolled my eyes, and closed the tab. I believed in the economic (now) conventional wisdom that as much as modern offshore manufacturing may pair 16th century beliefs about individual worth with 21st century labor management technology, the only thing worse than sweatshops for poor countries is no sweatshops. And I may still believe in that empirical argument. But Mike Daisey does force you to confront the fact that every cheap computer that you buy, every Xbox, every Apple device, is subsidized–made cheaper–by wear and tear on real people’s bodies. There’s a staggering quotation from his Chinese interpreter that Daisey uses to great effect, a quotation so perfect that I winced when I heard it, “You hear stories, but you never think it will be so much.”

Indeed. Listen to it.